Shipping Policy

Methods of Payments

We accept Paypal, Debit and Credit on all orders. There's no need to have a Paypal account it is your preference.  

How long does it take to ship my order?

All in-stock items generally take 3-5 business days to process before they are shipped out to the customer. Shipping time varies depending on location. Usually takes 3-5 Business days via First Class Mail. Most items are handmade to order which will take 2-3 weeks for processing and creation.

How do I track my order once it has been shipped?

An email notification with a tracking number will be sent to you once we ship your order. To check on the status of your shipment, click on the tracking number displayed in the email.

No Refunds or Exchange Unless Approved by Owner.

All items are Handmade and will have minor imperfections.

ANY QUESTIONS OR CONCERNS PLEASE EMAIL SHOPGIRLBUY@GMAIL.COM

 

Refund Policy 

Returns 
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 15 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at shopgirlbuy@gmail.com. 

Shipping 
To return your product, you should mail your product to: Jamay Stokes, 8886 Minock Detroit, MI 48228


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.